Terms of service
Cunterella Terms of Service
(The classy‑savage fine print.)
Welcome to Cunterella — where the attitude is real, the pieces are curated with intention, and the rules keep everything running smoothly. By using our website or making a purchase, you agree to the following Terms of Service. Read them, respect them, and enjoy the ride.
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1. Using Our Site
You agree not to misuse, hack, disrupt, or attempt to break anything on our website.
We’re here to sell great pieces — not fight cyber battles.
You also agree not to use our products for any illegal or unauthorized purpose.
Common sense applies.
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2. Purchases & Accuracy
When you place an order, you confirm that:
- All information you provide is accurate
- You’re authorized to use the payment method
- You understand our policies (especially the final‑sale rules)
- You’re not buying items to “borrow,” “test,” “wear once,” or “content‑farm” them
We reserve the right to refuse service to anyone acting shady, abusive, or fraudulent.
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3. Second‑Hand Items
All second‑hand, vintage, pre‑loved, or restored items are FINAL SALE.
No returns. No exchanges. No exceptions.
These pieces are one‑of‑a‑kind — once they’re yours, they’re yours.
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4. Returns for New Items
Our full Return & Refund Policy is available on our website.
In short:
- New items may be eligible for return within 30 days
- Items must be unworn, unused, unwashed, and in original condition
- Second‑hand items are never returnable
- Sale items and gift cards are final sale
- Unapproved returns will be rejected
For full details, see our Return & Refund Policy.
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5. Pricing & Availability
Prices may change at any time.
If they do, the price you paid at checkout is the price you pay — no retroactive adjustments.
We reserve the right to modify or discontinue products at any time without notice.
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6. Shipping
Shipping timelines, rates, and policies are outlined in our Shipping Policy.
Once a package is marked delivered by the carrier, it is considered delivered.
We are not responsible for lost or stolen packages.
Incorrect addresses provided by the customer are the customer’s responsibility.
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7. Intellectual Property
All branding, product descriptions, photos, logos, and content on this site belong to Cunterella.
Do not copy, steal, repost, or repurpose our content without written permission.
We love inspiration — not imitation.
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8. Limitation of Liability
Cunterella is not liable for:
- Carrier delays
- Lost or stolen packages
- Incorrect addresses provided by the customer
- Damage caused by misuse of the product
- Any indirect, incidental, or consequential damages
You use our site and products at your own discretion.
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9. Privacy
Your privacy matters.
Our Privacy Policy explains how we collect, use, and protect your information.
We don’t sell your data — ever.
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10. Contact
For questions, concerns, or support, contact us at:
concierge@cunterella.com
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11. Updates to These Terms
We may update these Terms of Service from time to time.
When we do, the updated version will be posted here.
Continued use of our site means you accept the updated terms.